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June 16, 2020 - June 18, 2020
8:00 AM - 5:00 PM
Time Details:
8:00 AM to 5:00 PM each day
Blue Earth County Justice Center - EOC
401 Carver Rd
Mankato, MN 56001
$389.00* * APCO Full, Associate and Commercial Members receive a $20 discount
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Communications Center Supervisor - APCO

Tuesday, June 16, 2020

The APCO Institute Communications Center Supervisor course is designed for prospective, new or experienced communications supervisors who want to enhance their supervisory skills and knowledge. Topics include: - The Telecommunications Supervisor Role - Liability Issues for Supervisors - Policies, Procedures and Directives - Communication Skills - Self Assessment - Employee Evaluation and Motivation Class lecture is supplemented by practical exercises that help students apply the lessons to their own agency policies and procedures. Students not only learn supervisory topics, but also learn how to work together in groups and cooperate to attain common goals.